Return & Cancellation Policy

Any order which has not been shipped can be cancelled partially or fully. The amount paid by you (if it is a prepaid order) would be refunded to you and should reflect in your account in 7–10 business days.

We take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit.

We would be more than happy to replace or cancel your order under such circumstances. We request you to let us know of the damage the same day you receive it with photos of the damaged product.

We are proud of the robustness of our fulfillment process and ensure the right shipment reaches the right person at the right place.

In case you receive items that are different from the ones you ordered, we will have the incorrect items picked up from your address. We will also be shipping the right items to you at our earliest, completely free of charge.

If you're not satisfied with the quality of the product, you can return it within 30 days of delivery for unopened and unused items.

In the event the return/refund/exchange/replacement policy of Sipaara is being and/or found to be misused by buyers/customers either by repeatedly/excessively returning, cancelling, or not accepting the orders placed, or asking for repeated refunds/replacements/exchanges, or misuse of Sipaara's coupons, Sipaara reserves the right to cancel or withhold these orders and/or warn, suspend, block, terminate, and/or blacklist such buyer/customer accounts/addresses, as deemed necessary.

Further, in such cases, the refund, if any applicable, shall be conditional, subject to verification/scrutiny and shall be with recourse available to Sipaara.