Brand Terms of Service

2. Brand Application and Approval

Application Process

To become a brand partner, you must:

• Complete the brand application form
• Provide accurate business information
• Submit required documentation
• Pass our brand review process

Approval Criteria

We evaluate brands based on product quality, brand reputation, business legitimacy, and alignment with our marketplace values. Approval is at our sole discretion.

3. Brand Obligations

Product Requirements

All products must:

• Be authentic and legally compliant
• Meet safety and quality standards
• Have accurate product descriptions
• Include proper ingredient lists
• Be properly packaged and labeled

Business Compliance

You must:

• Maintain all required business licenses
• Comply with applicable laws and regulations
• Provide accurate business information
• Maintain adequate inventory levels
• Respond to customer inquiries promptly

5. Product Listings and Management

Listing Requirements

All product listings must include:

• High-quality product images
• Detailed product descriptions
• Accurate pricing information
• Complete ingredient lists
• Proper categorization
• Availability status

Content Standards

All content must be accurate, not misleading, and comply with advertising standards. We reserve the right to edit or remove content that violates our guidelines.

6. Order Fulfillment and Shipping

Fulfillment Requirements

You are responsible for:

• Processing orders within 2 business days
• Providing accurate shipping information
• Using reliable shipping carriers
• Providing tracking information
• Handling returns and exchanges

Shipping Standards

All products must be shipped in secure, appropriate packaging with proper labeling. Shipping times should be clearly communicated to customers.

7. Customer Service

You must provide excellent customer service, including:

• Responding to inquiries within 24 hours
• Handling customer complaints professionally
• Providing product support and guidance
• Processing returns and refunds promptly
• Maintaining high customer satisfaction ratings

9. Intellectual Property

You retain ownership of your brand and product intellectual property. By listing products on our platform, you grant us a license to use your content for marketing and promotional purposes related to our marketplace.

10. Termination

Termination by Sipaara

We may terminate your brand partnership immediately if you:

• Violate these terms
• Provide false information
• Engage in fraudulent activities
• Fail to maintain quality standards
• Receive excessive customer complaints

Termination by Brand

You may terminate this agreement with 30 days written notice. Upon termination, you must fulfill all pending orders and resolve any outstanding issues.

11. Liability and Indemnification

You are solely responsible for your products and business operations. You agree to indemnify and hold Sipaara harmless from any claims arising from your products, services, or violation of these terms.

12. Changes to Terms

We may modify these terms at any time. Material changes will be communicated to brand partners with 30 days notice. Continued use of our platform constitutes acceptance of the modified terms.

13. Contact Information

For brand partnership inquiries, please contact us at: